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   Process Design
   and Optimization



   Business and Technology Integration

   Process Design and Optimization

   Solution Delivery Services

   Global Sourcing

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Improving quality and productivity while fending off competition requires strict attention to detail while refining processes wherever possible.

Change and intense competition are two constants in today's world that businesses may rely upon. To remain competitive a company must constantly recreate itself. The bottom line is that any business must continually improve its processes and look for new, innovative ways to improve productivity, output and overall levels of service. Proactive application of business process optimization will deliver significant cost reduction while also creating an effective, results-driven workforce.

In addition, governments and regulatory agencies are demanding that businesses better control their processes and risk while improving their reporting to stakeholders and the regulatory agencies. We have defined a set of practices to help you meet both sets of demands:

  • Compliance - Program/Project services covering:

    •       - International - Basel II, FSA
          - SEC - Securities Acts of 1933/34, FRB Regulation T, Investment Co.Act of 1940, Sarbanes-Oxley)
          - NASD - Conduct/Marketplace/Procedural Rules and Membership & Registration
          - Other - USA Patriot Act, Gramm-Leach-Bliley Act, Anti-Money Laundering, Band Secrecy Act
  • Operational Risk - Program/Project services to address the spectrum of legal, financial and customer service risks and impacts
  • Business Continuity - Program/Project services addressing the need for mature plans and programs to mitigate the impact of unplanned outages and disruptions affecting your business critical activities
  • Integration - PM3 (Program, Project and Portfolio Management) services for M&A, Outsourcing, Convergence and Hybrid (internal/external) initiatives requiring process re-engineering, standards development and/or resource re-modeling


    • All of our offerings are aligned with PM3 best practices from initiation; through planning, execution and control; to closure. We also bring formalized approaches to the table utilizing Report Cards, Benchmarking and Maturity Modeling tools to evaluate and analyze your current state and then work with you to define the desired future state model and the steps necessary to realize that vision.

    We not only deliver the services needed to define, document and deliver the processes, procedures and practices required to realize your future state model, but transfer the knowledge and tools necessary to assure continuous improvement over time along with the results.

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